When does my order ship?
Your order will ship at the beginning of May 2023. You will be notified by email when your order has been fulfilled and on its way to you!
Where do you ship to?
We currently ship to all provinces and territories in Canada.
What is your return policy?
We at Coast Farms guarantee that our plants are in good
health, true to name, and ready to start growing in your garden. However, we
cannot guarantee the plants against circumstances beyond our control once you
have received them, such as adverse weather conditions, unsuitable soil
conditions, improper watering (either too little or too much), planting outside
the recommended hardiness zones, winter conditions, damage caused by garden
pests, or inadequate care on the part of the gardener.
We want to help you in the success of growing and will work
with you to help your product grow to its full potential.
While we make every effort to carefully pack your plants,
please be aware that some minor damage to the product may occur during transit.
If you have any inquiries or concerns regarding your shipment, it is essential
to email us within three days of receiving your plants at email@example.com.
If possible, please include a few digital photos, as they will assist us in
diagnosing the issue and finding an effective solution. Failure to contact us
within three days will result in an issue that is beyond our control and
responsibility. However, if you encounter problems beyond this three-day period
that may be attributed to a cultural factor. Please reach out and we will work
toward finding a solution.
Please be aware that our liability is limited to the
purchase price of the plant in question. If a problem arises and cannot be
resolved through cultural advice, our policy is to offer a refund or credit
towards a future purchase, depending on the situation, equal to the purchase
price of the plant plus tax. We do not provide refunds for the shipping cost of